Ambit New Customer Satisfaction Guarantee

Posted by admin on Jun 14, 2010 in Ambit News | 0 comments

They are so certain that your transition to Ambit Energy will be flawless, they are willing to guarantee it. If, for any reason, Ambit Energy disconnects your service during the switching process, they will pay your first month’s bill. No questions asked.

Fine Print:

In order for Ambit Energy to process your switch and for you to become eligible for this guarantee, we must receive a complete, correct, and valid enrollment for your service location. This guarantee only applies to customers switching to Ambit Energy from another retail electric provider and, not if you are moving. Ambit Energy will not pay your first month’s bill due to interruptions beyond our control: if the electric provider you are switching from has issued a disconnect order that cancels or overrides your switch request, when your poles and wires company is unable to access your meter, or for interruptions that occur after you switch to Ambit Energy. For questions regarding this guarantee, please call our Customer Care support department at 1-877-282-6248, Monday through Friday, 8 a.m. – 6 p.m. CT, Saturday, 10 a.m. – 5 p.m. CT.

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